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Global Shipping Solutions for Korean E-Commerce Sellers

220+
Destination serviced
100+
Delivery partners
Start Shipping Internationally
We're Asendia

Launched in 2012, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 220 countries and territories.

La Poste Swiss Post

Grow globally with confidence
Deliver better shopper experiences and greater operational efficiency in a fast-evolving global market.

Don't let cross-border complexity stall your e-commerce growth. Partner with Asendia for the agile services, smart technology and international expertise you need to succeed worldwide.

checkout

Grow

your business internationally with delivery choice that wins customers.

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Improve

shopper experiences across the full journey; customs, delivery and returns.

workflow-asendia-uk-1

Save

on shipping and returns, optimise the process, and move faster.

Leading e-commerce brands choose Asendia for global scale, local know-how and agility

2,000+ experts, 17 countries, 200+ destinations.

Small businesses can offer big-brand delivery experiences too.

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e-PAQ by Asendia

Delight your shoppers with world-class delivery options, seamless returns, and smooth customs clearance.

Your global growth hinges on meeting local expectations for international delivery and returns. That’s why we built e-PAQ. Driven by our smart-design by asendia® philosophy, it unites a global multi-carrier network with intelligent tech and expert insight - empowering you to offer shoppers the flexible, seamless experiences they demand in every market.

Home Delivery
RELIABLE & GLOBAL

Home Delivery

Home delivery that connects you to the world.

Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.

  • 4 services; budget-friendly to best-in-class
  • Full tracking visibility
  • Customs & duty management
Out of Home
SHOPPER FREEDOM

Out-of-Home

Today’s shoppers value choice and flexibility.

e-PAQ’s out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.

  • Carrier-agnostic dense network
  • Collection points & lockers globally
  • Secure & 24/7 access
Returns
CUSTOMER LOYALTY

Returns

A great returns experience keeps customers coming back.

e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.

  • Local return addresses
  • Prepaid labels & QR codes
  • Faster refunds for shoppers

Flexible delivery and customs options

Asendia provides a range of delivery models to support different operational and commercial strategies:

 

Delivery Duty Paid (DDP)

  • Duties and taxes managed upfront
  • Suitable for full cost control and transparent checkout experiences
 

Asendia Duty Prepaid

  • Duties managed in advance through structured processes
  • Provides a balanced approach between cost control and operational flexibility
 

Delivered at Place (DAP/DDU)

  • Duties handled at destination
  • Used in models where customer-side payment forms part of the delivery flow

Important note: Each model serves different business needs. The key is to adopt the approach that best fits your operations, customers, and regulatory requirements.

 

We smart-design your
e-commerce across borders

Intelligent, agile and flexible international delivery and returns solutions.

By uniting multi-carrier power, advanced technology, and global expertise,
we empower you to scale internationally faster, smarter, and with total confidence.
 

Watch our 30 second smart-design video
AsendiaInsightsLogo

From Complexity to Growth: Choosing the Right EU Delivery Solution Under…

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From strategy to action

In our previous articles, we explored how EU customs changes are making traditional delivery…

Beyond DDU and DDP: How to Choose the Right EU Delivery Strategy Under the…

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From understanding the changes to making the right decision

If your business ships to customers in the European Union,…

What the New EU Customs Rules Mean for Cross-Border E-commerce effective…

Are you currently selling products to consumers in the European Union? If so, it is essential to be aware that a major set of EU customs changes will come…

 

Company News

부재중 배송 옵션이 국제 성장을 이끄는 이유

복잡한 과정에도 불구하고 자신감을 쌓는 방법

관세와 국제 무역업 내 긴장, 변화하는 규제들 사이에서도, 72%의 국제적인 소매업체들은 국제적 성장에 대해 긍정적인 태도를 유지하고 있습니다. (Asendia 국제 360 리포트). 높은 배송비와 배송 과정의 복잡함은 사업 확장을…

e-PAQ GO가 장바구니 이탈율을 줄이는 5가지 방법

장바구니 이탈은 이커머스 업계에서 가장 오랫동안 넘어야 할 주요 과제로 남아있으며, 배송 방법이 자주 그 이유로 지목됩니다. 높은 비용, 제한된 선택지들, 그리고 배송 실패는 소비자의 구매 욕구를 아주 빠르게 망설임으로 바꿔 버리곤 합니다. e-PAQ GO는 이 간극을 메우기…

귀하의 배송 옵션이 고객 충성도를 결정짓습니다

배송 옵션이 최종 결제의 걸림돌이 되는 경우

거의 25%의 유러피안 소비자들이 선호하는 배송 방법을 선택할 수 없는 경우 장바구니에 담은 상품을 버린다고 합니다 (Sendcloud 2023).

소매업체들에게 이는 하루에만 수백개의 주문을 놓치는 것과 같습니다. 미리 대비할 수…

Experience expert consulting for your business needs

Our e-commerce experts in Korea will find the right solution for your business. Take advantage of our free consultation.

Tom Shin

Tom Shin (Shin Hee-joong)

Phone: +82 10 9903 6148

Email: tom.shin@asendia.com

Get in touch

Our commitment to Environmental, Social and Governance (ESG) Initiatives

Asendia — Environmentally & Socially Committed

Taking responsibility

Aligned with science-based reduction initiative (SBTi), we embrace a continuous process to commit to more transparency and accountability while optimising supply chains and advancing circular economy initiatives.

Company Name: Asendia Hong Kong Limited
CEO: MCLARIN JOSHUA JAMES | Business registration number: 33558296-000-03-25-4
Address: 10/F Hing Yip Centre, 72-76 Texaco Road, Tsuen Wan, NT
E-mail: allan.yau@asendia.com | Tel: +852 26901110